Services

At Suam Hardware, we pride ourselves on delivering high-quality products and exceptional service to meet all your construction and hardware needs.

Since 2015, we've been dedicated to supporting our community across Trans Nzoia, Uasin Gishu, West Pokot, Bungoma, Turkana counties and beyond. Our extensive range of services, backed by knowledgeable staff, ensures that you have everything you need for your projects.

Explore our offerings and let us help you bring your vision to life!


Our Services

Building Materials Supply

At Suam Hardware, we provide a comprehensive range of high-quality building materials for all your construction needs. Whether you’re a contractor or a DIY enthusiast, we have everything under one roof. Our products are sourced from reputable suppliers to ensure durability and reliability.

Hardware Tools

We offer a diverse range of hardware tools suitable for both professional contractors and home improvement enthusiasts. Our inventory includes hand tools, power tools, and specialized equipment to help you tackle any project efficiently.

Plumbing Supplies

Suam Hardware stocks a full range of plumbing supplies, including pipes, fittings, faucets, and fixtures. Our plumbing experts are on hand to guide you in selecting the right products for your project, ensuring a successful installation.

Electrical Supplies

From wiring and switches to lighting fixtures and circuit breakers, we provide all the electrical supplies you need. Our team can help you navigate electrical projects safely and efficiently, ensuring compliance with local regulations.

Custom Orders

If you need specific building materials or tools that are not readily available in-store, we offer custom ordering services. Simply let us know what you’re looking for, and our team will work to source it for you.

Expert Consultation

ur experienced staff is available to provide expert consultation on your construction or renovation projects. Whether you need advice on materials, design, or project management, we’re here to help you succeed.


Our Features

Customer Retention

Implementing effective strategies is essential for not only attracting new customers but also retaining them. Our commitment to quality service and customer satisfaction ensures that clients keep coming back.

Encouraging Repeat Sales

Our business model encourages customers to return frequently, as we provide special offers, discounts, and rewards. The more customers shop with us, the greater the benefits they receive, fostering a cycle of loyalty and increased sales.

Enhanced Product Awareness

We actively promote our products to enhance customer awareness. Through various promotional strategies, we encourage customers to try new items, helping them discover additional products that complement their needs. Regularly updating our offerings keeps our product range fresh and exciting.

Understanding Customer Preferences

By analyzing shopping habits, we can better understand our customers' preferences and adjust our services accordingly. This insight allows us to tailor our marketing efforts to better meet the needs of our clientele, ultimately enhancing their shopping experience.

Customer Satisfaction

Our focus on customer service ensures that each client feels valued and appreciated. We believe that customer happiness is vital for building long-term relationships, leading to repeat business and positive word-of-mouth referrals.

Expanding Our Reach

Satisfied customers often share their positive experiences with friends and family, helping us expand our reach. We encourage referrals by providing incentives for customers to recommend us to others, fostering a growing community around our business.


Customer Loyalty Program

At Suam Hardware, we value our customers and appreciate their loyalty. Our Customer Loyalty Program rewards you for every purchase, making it easy to earn points that can be redeemed for discounts on future transactions. Visit Us today to start enjoying exclusive offers, special promotions, and early access to new products. Join our community of loyal customers and experience the benefits of shopping with us!

Contact Us

  • Address: Ndege House, Kenyatta Street, P.O.BOX-84, KITALE

  • Phone:+(254)716002010 || +(254)720106665

  • Email: customercare@suam.co.ke